.png)
About Open Solutions
Open Solutions is a private landlord that owns over 400 homes and commercial properties across the Northwest and Yorkshire. Our team of friendly and experienced Property Managers provides a professional and modern approach to private renting.
Our Team.
Our team is led by Sue Smith (Managing Director) & Claire Nedugodan (Head of Operations), and supported by the property managers Colette Ranson, Sarah Connor, Johnny Lopez, Natacha Fernandes, Amy Cryer and Kasha Khan.
Read below for more information on each member of the team.
.jpg)
.jpg)
.jpg)
.jpg)
.jpg)
.jpg)
.jpg)
.jpg)
A bit more about us
I am the Head of Operations for Open Solutions, having worked within the organisation for the past 16 years! I work with an enthusiastic and friendly team of property managers who love everything property related. I enjoy the fact that no two days are the same and as a team we work hard and enjoy the job we do.
Outside of work I have recently joined a back to netball team and enjoy playing twice a week. I also have hectic family life and love my holidays abroad and exploring new destinations.
Claire Nedugodan
I joined the team back in May 2019 managing our sites and properties predominantly located within Halton and Cheshire. I am responsible for managing anything tenancy, property and site management related. From your initial viewing to your last day, I will manage any repairs throughout your tenancy, assist you with any tenancy related queries, and ensure that your property and site remain maintained and compliant throughout your tenancy with us. I especially enjoy providing a smooth handover process: showing you around our properties to ensure they are a good fit for you, liaising with local contractors so that your new home is ready for you to move in to and meeting you on your first day to handover the keys.
Natacha Fernandes
I'm an enthusiastic and focused Property Manager with 20+ years of experience. I'm focused on bringing consistent results through a tenacious and hardworking approach to managing tenancies, being well-versed in block management and regulatory requirements.
I love maintaining the smooth day to day functions of our properties.
Outside of work I enjoy swimming, artwork and meeting new people.
Kasha Khan
I have over 15 years of property management experience within lettings, maintenance, and tenancy management. My proactive attitude to property management provides tenants with a superior and personal service. I really enjoy working closely with tenants and ensuring a smooth and easy transition process. No two days are the same for me and I really enjoy this and tailoring my role to the needs of the tenants.
Outside of work I am a busy mum of two boys and I love being in the great outdoors.
Amy Cryer
I manage part of Open Solutions' property portfolio alongside my fantastic team. I pride myself on my knowledge and expertise, whilst offering a professional, friendly service to ensure the smooth management of all tenancies. With over 10 years’ experience in the property industry including residential, commercial and block management and a diploma in interior design, I have a passion for all things property related. I am always looking at ways to improve systems and processes, having recently introduced in a new pre tenancy management system to the business, which has benefited our team and customers.
In my spare time, I love spending time in nature, walking my two dogs and I enjoy learning new things, including playing the piano.
Sarah Connor
I joined Open Solutions six years ago and have progressed from a trainee up to a property manager, managing a portfolio of properties primarily located in Yorkshire. Alongside managing my properties and communal areas, my job is to ensure an excellent experience for our customers throughout their stay with us no matter how long or short that may be.
Outside of work I’m an avid photographer and a huge petrol head who loves holidaying abroad.
Johnny Lopez
I have worked in the housing industry for more than 20 years. I have a broad scope of knowledge in the areas of property, tenancy and block management. I enjoy meeting tenants and adapting my knowledge to help in all varieties of situations and have a friendly happy to help approach. The thing I enjoy most is that you can never predict what the day will bring and there's always new things to learn.
In my spare time I enjoy house renovating, interior design and looking after my two young daughters.